Privacy Policy

This Privacy Policy describes how [RESTAURANT LEGAL NAME] (doing business as [RESTAURANT NAME] or “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website at [YOUR WEBSITE ADDRESS] (the “Site”) or through any linked third-party services.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

A. Information You Voluntarily Provide

This is information you directly give us when interacting with the Site, typically to use a service:

Data TypePurpose of CollectionContact InformationName, email address, phone number.Reservation DetailsDate, time, party size, special requests (e.g., allergies, dietary needs).Online Order DataDelivery/collection address, menu items ordered, special instructions.Payment InformationPayment card details (processed by a third-party processor like Stripe or PayPal), billing address.Feedback/CorrespondenceAny information you provide via contact forms, email, or surveys.

B. Information Collected Automatically (Cookies and Tracking)

When you browse our Site, we collect certain information automatically through technologies like cookies and web server logs:

Data TypePurpose of CollectionDevice InformationIP address, browser type, operating system, unique device identifiers.Usage Data (Analytics)Pages viewed, time spent on pages, links clicked, referral source, screen resolution.Location DataGeneral location based on your IP address.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• Service Fulfillment: To process and manage online orders (takeaway/delivery) and table reservations.
• Communication: To send you transaction receipts, reservation confirmations, and service updates.
• Marketing (with Consent): To send you promotional emails, special offers, and news about the restaurant, if you have subscribed to our newsletter. You may opt-out at any time.
• Security: To protect against fraudulent transactions and unauthorized access to our systems.
• Improvement: To monitor and analyze trends, usage, and activities in connection with our Site to improve our menu offerings and website experience.